Thank you to all who responded to my last post. There is a lot to think about here.
For a start let's talk about the failure of the printing capabilities at the plant in Kansas.
I have to say I don't really buy this story. Here's why:
1. The malware/computer issue occurred in October. Any winter/holiday pattern collections would be well on their way then - and surely printed for shipment to the stores or ready for online direct customer orders. An October printing problem would impact the spring collections maybe, not winter or holiday.
Note too that Vogue and Kwik Sew was still able to produce slim collections - but were there ever any intention to offer winter/holiday collections for Butterick or McCalls?
2. Assuming that there were some patterns for this season in the works in all pattern lines, what would be stopping the companies from making .pdf versions available so as not to lose market share?
Since any patterns would be designed in CAD formats it should have in fact been easier to switch, even for the duration of the printing issue, to .pdfs than hold out for paper.
3. Where are the updates? Where is the customer relations? Do any of us really believe that a viable business could not get a software issue fixed within this time frame, particularly if not doing so would cost money?
What's with this crazy story that the computers wouldn't even turn on? Are these the only computers available on the planet? Are we to believe that these large pattern collections were not backed up and accessible from other machines (even I have my own stuff backed up on the Cloud).
I have never worked in any office that did not back up the servers. If the printers still worked, and the problem as described was a software not a mechanical issue, then why couldn't the files be downloaded to new computers and sent to the printers? What century are we in?
This is how this whole story is feeling to me:
- the funds are not available or made available to fix the issues and get production going again. Obviously the cost benefit analysis of fixing the problem wasn't there. No one was losing much money if these idle printers just sat there.
- Butterick and McCalls are being fazed out anyway. This is a well timed exit strategy.